returns / exchagnes
Items under $1,500 may be returned or exchanged within 7 days of delivery as long as they are in their original condition. Items over $1,500 may be returned for a store credit only within 7 days of delivery as long as they are in their original condition.
We will NOT expect a return or exchange on any item that have been customized or resized. We will not expect a return or exchange after 14 days of delivery.
To initiate a return or exchange please email us at erin@lorimesa.com so we can determine whether or not the piece is returnable or exchangeable. All returns must be securely packaged and sent back using a traceable shipping method. Please include a printed copy of your receipt with the order number included. Returns are to be sent to the address listed below:
Erin Mesa
ATTN: Returns
130 E. St. Charles Rd.
Lombard, IL 60148
We will NOT expect a return or exchange on any item that have been customized or resized. We will not expect a return or exchange after 14 days of delivery.
To initiate a return or exchange please email us at erin@lorimesa.com so we can determine whether or not the piece is returnable or exchangeable. All returns must be securely packaged and sent back using a traceable shipping method. Please include a printed copy of your receipt with the order number included. Returns are to be sent to the address listed below:
Erin Mesa
ATTN: Returns
130 E. St. Charles Rd.
Lombard, IL 60148
